Return & Exchange Policy
Your satisfaction is our priority
30-Day Return Window
We accept returns within 30 days of delivery for unworn, unwashed items in their original condition with all tags attached. Items must be returned in their original packaging.
How to Return
- Contact Us: Email our customer service team to initiate your return.
- Receive Authorization: We'll provide you with a return authorization number and shipping instructions.
- Pack Securely: Carefully package your item in its original packaging.
- Ship Back: Send the item to the address provided using a trackable shipping method.
- Refund Processing: Once received and inspected, your refund will be processed within 5-7 business days.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. Please contact us to arrange an exchange.
Exchange shipping costs may apply depending on your location.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Items marked as final sale
- Worn, altered, or damaged items
- Items without original tags or packaging
- Custom or personalized items
Refund Method
Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account after processing.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund, including shipping costs.
International Returns
International customers are responsible for return shipping costs and any customs duties or taxes. We recommend using a trackable shipping service.
Questions?
Our customer service team is here to help with any questions about returns or exchanges.
Please contact us before returning any items to ensure a smooth process.